Service Detail
Services / Advanced Email Support Services
Advanced Email Support Services
$639.81 – $1,612.33
Scale your email helpdesk with trained agents, response SLAs, and canned replies that reflect your brand. We triage, resolve, and escalate with clear ownership while updating the knowledge base as we learn. Analytics highlight ticket drivers and improvement opportunities.
Select Service:
$639.81
SKU: N/A
Category: Services
Overview
We run reliable email operations with targets for first response and resolution, a consistent tone, and clear escalation paths.
Outcomes
• Faster responses and higher CSAT
• Reduced backlog and better self-service
Playbook
• Macros & knowledge base alignment
• QA reviews and weekly reporting
Use Cases
Growing queues, seasonal spikes, or launching new markets and products.
We run reliable email operations with targets for first response and resolution, a consistent tone, and clear escalation paths.
Outcomes
• Faster responses and higher CSAT
• Reduced backlog and better self-service
Playbook
• Macros & knowledge base alignment
• QA reviews and weekly reporting
Use Cases
Growing queues, seasonal spikes, or launching new markets and products.