Title Image of Genius Packaging About Section

Privacy Policy

Thank you for being part of the SY Tech Solutions community. We respect your privacy and are committed to safeguarding your personal information. If you have questions about this notice or our privacy practices, contact us at jasperyash37@gmail.com.

This notice explains what we collect when you visit https://sy-techsolution.com or use our services, how we use that data, and the choices you have. If you do not agree with this Policy, please discontinue use of our Services.

1) What information do we collect?

In brief: We collect information you provide, data created during your use of our Services, and (where applicable) limited payment information.

  • Information you provide: name, email, phone, mailing address, company details, and any content you submit (e.g., inquiries, support tickets, feedback).
  • Payment data: If you make a purchase, we collect what’s necessary to process the transaction (e.g., card details). Payments are processed securely by our payment partners (e.g., PayPal / card processors). They store your payment data; see their privacy notices for details.

You are responsible for ensuring submitted information is accurate and current.

2) How do we use your information?

In brief: We process data to operate our Services, fulfill contracts, improve experiences, comply with law, and—where required—based on your consent.

  • Account creation, login, and authentication (incl. SSO).
  • Providing support, responding to inquiries, and ticketing.
  • Fulfilling orders, payments, refunds, and service delivery.
  • Publishing testimonials with your prior consent.
  • Collecting feedback and improving our Services.
  • User-to-user communications (with the consent of all parties).
  • Service announcements, security alerts, and administrative messages.
  • Running promotions, contests, or surveys (optional).

3) Will your information be shared?

In brief: We share data only when necessary—with your consent, to provide Services, to protect our rights, or to comply with law.

  • Consent: We share when you ask us to or clearly consent.
  • Service providers: Trusted vendors processing data on our behalf under contract (e.g., hosting, payments, analytics, support).
  • Legal: When required to comply with law, lawful requests, or to protect rights, safety, and security.
  • Business transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred in accordance with this Policy.

4) Do we use cookies and other tracking technologies?

In brief: Yes. We use cookies, pixels, and similar technologies to remember preferences, improve performance, and measure usage. You can modify your browser settings to refuse some or all cookies; doing so may affect site functionality.

5) How long do we keep your information?

We retain personal information only as long as necessary for the purposes described here, unless a longer period is required or permitted by law. When no longer needed, we delete or anonymize the data; if deletion isn’t feasible, we securely store it and isolate it from further processing until deletion is possible.

6) How do we keep your information safe?

We use administrative, technical, and organizational safeguards to protect personal information. Despite our efforts, no Internet transmission or storage system is 100% secure. Use the Services over a secure network and contact us if you suspect any unauthorized activity.

7) Do we collect information from minors?

Our Services are not directed to children under 18, and we do not knowingly collect their personal information. If we learn we have collected such data, we will delete it and disable the related account. If you believe a child has provided data, please contact us at jasperyash37@gmail.com.

8) What are your privacy rights?

Depending on your region, you may have the right to access, correct, delete, restrict, or object to processing, and to data portability. Where processing relies on consent, you can withdraw consent at any time (this won’t affect prior lawful processing).

To exercise rights, email jasperyash37@gmail.com. For EEA residents, you may also contact your local supervisory authority: EU authorities. For Switzerland: FDPIC.

Account information: You can review or update your account details in your account settings, or request deletion. We may retain limited data to comply with law, prevent fraud, or enforce our Terms.

Email marketing: Unsubscribe anytime using the link in our emails or by contacting us. We may still send non-marketing communications (e.g., transactional messages).

9) Controls for Do-Not-Track (DNT)

Most browsers and mobile systems include a DNT signal or setting. Since no uniform DNT standard exists, we do not currently respond to DNT signals. If a standard emerges that we must follow, we will update this Policy.

10) California residents (CCPA/CPRA)

California residents have specific rights to know, access, delete, and (in some cases) correct or limit use of personal information.SY Tech Solutions does not “sell” personal information as defined by CCPA.

To submit a request, contact jasperyash37@gmail.com. If you use an authorized agent, we may require proof of authorization and identity verification.

11) Do we make updates to this notice?

Yes. We may update this Policy from time to time to remain compliant with laws and best practices. We’ll post a new “Revised” date when changes take effect and, where appropriate, provide additional notice.

12) How can you contact us?

If you have questions or requests about this Policy, contact us at jasperyash37@gmail.com or visit https://sy-techsolution.com.