Service Detail
Services / Advanced Call Center Services
Advanced Call Center Services
$818.96 – $2,047.40
Professional inbound and outbound operations backed by SLAs, QA, and analytics. We handle support, sales, retention, and appointment setting while maintaining your brand voice. Dashboards and weekly insights keep you informed and continuously improving.
Select Service:
$818.96
SKU: N/A
Category: Services
Overview
Run a consistent, data-driven call center without the overhead. We provide trained agents, scripts, QA scorecards, and performance management across voice, email, and chat.
Capabilities
• Inbound support, escalation routing & knowledge base usage
• Outbound sales/retention, callbacks & lead qualification
• Workforce management, schedule adherence & SLAs
• QA monitoring, call scoring and agent coaching
Operating Model
• Playbooks and brand tone alignment
• Daily huddles, weekly analytics, monthly optimization
• Transparent dashboards and recordings
Benefits
• Faster response times and higher CSAT
• Predictable capacity and costs
• Clear insight into reasons for contact and opportunities
Use Cases
Support scale-ups, seasonal spikes, pilot markets, or new product launches.
Run a consistent, data-driven call center without the overhead. We provide trained agents, scripts, QA scorecards, and performance management across voice, email, and chat.
Capabilities
• Inbound support, escalation routing & knowledge base usage
• Outbound sales/retention, callbacks & lead qualification
• Workforce management, schedule adherence & SLAs
• QA monitoring, call scoring and agent coaching
Operating Model
• Playbooks and brand tone alignment
• Daily huddles, weekly analytics, monthly optimization
• Transparent dashboards and recordings
Benefits
• Faster response times and higher CSAT
• Predictable capacity and costs
• Clear insight into reasons for contact and opportunities
Use Cases
Support scale-ups, seasonal spikes, pilot markets, or new product launches.